After toggling between the VA counselor and the New Horizons rep (Education Counselor), I was just instructed to go back to the EDD located on University Ave and seek my “case worker” . Honestly ? Case worker? Was I issued one? I remember vaguely , ah yes, her…….
Over 8 months ago, I went to the One Stop Career Center located on University Ave in San Diego , California. As I entered the building and appropriate floor I was not greeted right away as the elderly lady was preoccupied with matters on her desk. After standing blankly at the counter for a few minutes, she acknowledged me with a glance up and a quick statement “Just sign your name there and we will call you” attitude. I signed my name and sat, as she had instructed, after twenty minutes of waiting she called me to the counter and asked if I had been there before, she took my driver license made a copy and issued me a yellow card and instructed me to wait further to talk to a guidance counselor. I waited another 34 minutes and spoke to a woman, who almost immediately referred me over to the VA representative. She began with saying she didn’t’ know why I was referred to her since I was a veteran. She instructed me to go to the imperial ave One Stop Career Center on Imperial Ave. because they had many representatives there and because I could go any day of the week. She gave me a brief tour, told me that I could use the facilities anytime for computer work, faxing or classes on jobing. Was she my case worker???? I will tell you this tomorrow when I go to see her, but for now let me tell you that between New Horizons employees getting ill, and passing around the customer, or the case overloading whatever it is , let me make things easier for everyone.
EDD needs to update their page/website/program to include the following:
- Training request- online submission- I should not receive ten thousand calls from schools all over the country , I should receive a call from my case worker who should then contact the local training provider and provide my eligibility authorization, the local training provider then should call me the client and let me know when I should arrive for training orientation.This would improve the process
- Requirement Eligibility - online screening
- Career counselors at EDD initiate contacts at each eligible client (the unemployed worker) and the training provider listed on their site to locate appropriate training processor for their client .
- Create online support for the education process.
- Make the center truly ONE STOP better yet make it LAST STOP! By increasing the incentive to employ through the center
- Creating a more supportive network that starts with treating the unemployed worker as the client.
- database houses client information and auto fills for applications qualified for.
- client is notified which services will be automatically provided.
- daycare- does the state currently insist ALL daycares and after school providers receive deductible for accepting low income or elderly, disabled students?
- transportation- low cost auto sale or leasing besides public transportation
- resume assistance/training
- food- Calwin link
- housing-HUD Affordable Housing HPRP
- Living expenses - Charity links
- training-
- medical
- Career Counselor should be the first line support while on EDD
- Remove all of the advertisement links- instead of all of these outside distractions, educational training offices calling like mad, and the credit card repair companies, just because I opened a link on EDD this is WRONG!
That’s about it for now as I have a family to mind.
Trying to track down my check, use the online tele cert, find a job using the One Stop Career Center or finding help at the depatment of human service is like having two full time jobs!
Crazy
How was your experience, I would love to hear what you feel could be done to make the Unemployment transition move smoother –.
~Pamela~
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